Device Lifecycle Services

Device Lifecycle Services optimize the lifetime of your hardware. From the moment you select devices all the way through to when you retire, replace, or resell them. As your single-source end-to-end device lifecycle partner, we offer technology sourcing of all device types through our OEM, distributor, and partner relationships. From provisioning and distribution, including configuration, kitting, staging, and deployment services, we cover everything device related.

Digital Support

Continuous improvement of your employees' interactions with our services underpins everything we do. For us, it's about exceeding our customers' expectations rather than just meeting them. By using experience analytics based on telemetry, incidents, and user interactions and sentiment, combined with Artificial Intelligence, we continuously optimize our support quality, training, and workforce management — while ensuring our knowledge content is current and on-target for your workforce.

Modern Device Management

This includes an added focus on the end-user experience with our Digital Experience Management (XM) platform, using endpoint telemetry and Artificial Intelligence/Machine Learning (AI/ML) analytics to decrease endpoint incidents and improve device reliability and performance proactively. The bottom line is greater productivity, devices your employees can rely on to get the job done, and measurable improvement in endpoint reliability and performance.