InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions.
Experiences Shape the World
We believe experiences shape the world we live in. Experiences are a culmination of moments filled with emotions, judgments, learnings, and much, much more. Therefore, every moment presents an opportunity to make a positive impact; to leave a mark. With good data, the right technology, and human expertise, businesses today can solve hard problems and change the world for the better. Our goal is to deliver technology and use our years of expertise to unlock a comprehensive understanding of not only the actions people are taking, but also the emotion driving what they do and why.
Launched:
2002
Categories:
Total Rewards
Other / technology
Capture and Connect Data
Make disconnected experience data a thing of the past. InMoment helps you capture and connect unstructured and structured experience data in every format.
Identify the Richest Insights
Experience data comes in all shapes and sizes, and without the right technology it’s near impossible to understand. InMoment’s award-winning AI helps you generate richer insights.
Unlock the Smartest Actions
Every team knows something about your customer, but decisions are often based on a limited vantage point of the customer journey. Align your teams to take deliberate actions that resolve cases.
The minds behind Inmoment...
InMoment is an American multinational software company headquartered in Salt Lake City, Utah. The company was originally founded as Mindshare Technologies by John Sperry, and Kurt Williams, and Richard D. Hanks in 2002.
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